1. Introduction
Welcome to Dressi ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual try-on service, including our website and Chrome extension.
By using Dressi, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Upload photos for virtual try-on
- Make a purchase or subscription
- Contact us for support
This information may include:
- Name and email address
- Payment information (processed securely by Stripe)
- Photos you upload for virtual try-on
- Profile information
2.2 Usage Information
We automatically collect certain information when you use our service:
- Websites you visit while using our extension
- Products you try on virtually
- Usage statistics (number of try-ons, saved looks)
- Device information (browser type, operating system)
- IP address and general location data
2.3 Chrome Extension Data
Our Chrome extension collects:
- Domain names of shopping websites you visit
- Product URLs you try on
- Product images (temporarily, for try-on processing)
- Your uploaded photos (stored securely, never shared)
3. How We Use Your Information
We use your information to:
- Provide virtual try-on service: Process your photos to show how clothes look on you
- Manage your account: Handle subscriptions, billing, and customer support
- Improve our service: Analyze usage patterns to enhance features
- Business development: Identify popular brands/products for B2B partnerships
- Communication: Send service updates, promotions (you can opt out)
- Legal compliance: Comply with legal obligations and protect rights
4. How We Share Your Information
We do NOT sell your personal information. We may share your information with:
4.1 Service Providers
- Stripe: Payment processing (they have their own privacy policy)
- Supabase: Database and storage hosting
- Vercel: Web hosting
4.2 Business Partners (Aggregated Data Only)
We may share aggregated, non-identifiable analytics with fashion brands (e.g., "500 users tried on products from your site"). We never share individual user data or photos.
4.3 Legal Requirements
We may disclose your information if required by law or to protect our rights, safety, or property.
5. Your Photos and Privacy
Your photos are private and secure:
- Photos are encrypted in storage
- Only you can access your uploaded photos
- We never use your photos for marketing or share them with third parties
- You can delete your photos anytime from Settings
- If you delete your account, all photos are permanently deleted
6. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations:
- Account data: Retained while your account is active
- Photos: Retained until you delete them or close your account
- Usage analytics: Retained for up to 2 years for service improvement
- Payment records: Retained for 7 years for tax/legal compliance
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information in Settings
- Deletion: Request deletion of your account and data (see Section 8)
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing emails
- Withdraw consent: Stop using our service anytime
To exercise these rights, visit your Settings page or contact us at privacy@dressi.org.
8. Data Deletion
You can delete your account and all associated data at any time:
- Go to Settings page
- Scroll to "Delete Account" section
- Click "Delete My Account"
- Confirm deletion
Upon deletion, we permanently remove:
- Your profile information
- All uploaded photos
- Saved looks
- Try-on history
We may retain anonymized usage analytics and payment records for legal/tax compliance.
9. Cookies and Tracking
We use cookies and similar tracking technologies to provide and improve our service. See our Cookie Policy for details.
You can control cookies through your browser settings.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Children's Privacy
Dressi is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
12. Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data in transit
- Encrypted storage for photos and personal data
- Regular security audits
- Secure payment processing via Stripe (PCI-DSS compliant)
- Access controls and authentication
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
13. Third-Party Links
Our service may contain links to third-party websites (e.g., shopping sites you try clothes from). We are not responsible for the privacy practices of these sites. Please review their privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending an email notification (for material changes)
Your continued use of Dressi after changes constitutes acceptance of the updated policy.
15. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
16. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under GDPR:
- Legal basis: We process your data based on consent, contract performance, and legitimate interests
- Data protection officer: Contact dpo@dressi.org
- Right to lodge complaint: You can file a complaint with your local data protection authority
- Data transfers: We use standard contractual clauses for international transfers
17. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights:
- Right to know: Request information about data collected
- Right to delete: Request deletion of personal information
- Right to opt-out: We do not sell personal information
- Non-discrimination: We will not discriminate for exercising your rights
To exercise these rights, contact us at privacy@dressi.org.